SBI Credit Card Customer Care Email ID to register Complaint, Queries

SBI Credit Card Customer Care Email ID

If you are searching for SBI credit Card Customer Care email ID then you are at right place. We published this article for the Retail and corporate credit card customer of SBI Card. The process to mail SBI card is different for SBI Credit card Retail customer and Corporate customer.

On official website of SBI card you will find email id for corporate card holder. If you have Corporate SBI Credit card then you can send direct email to email ID  [email protected]Remember this email ID only work for corporate card holder only. If you are personal credit card holder then follow our below way to mail SBO Credit card.

SBI Credit Card Customer Care Email ID

SBI Credit Card Customer Care Email ID

SBI Credit Card Customer Care Email ID to register Complaint, Queries

The SBI Credit card customer care Email ID useful for SBI Card Holder and even for Non Card Holder. The way to mail SBI card is different for both customer. Read Below Guide to mail SBI card.

How to mail SBI Credit card customer care?

Go to Official SBI Card Website

The customer cant mail SBI Card directly via their registered mail ID. The corporate card holder can mail SBI Card via their mail ID. The corporate card holder can mail to [email protected] for their Queries and problems.
Retail customer need to visi official website of SBI Card. The official website of SBI Card is https://www.sbicard.com

Now go to Contact Us Page

Now go to Contact Us page. You need to scroll down Home Page to find Contact Us Page. In Contact Us page, you will find different communication channel and their Guide.

Select Option Mail

On contact Us page, you will find options like Email, Miss Call Service, SMS, Social Media like Twitter, Phone (customer care), Fax, Walk in address. Now Select EMail option.

Now Select option between SBI Card Holder and Non SBI Card Holder

The Process for SBI card holder and Non SBI card Holder is different from each other. SBI card Holder need to login SBI Card website to mail SBI Credit Card customer Care’s Email ID.
Remember customer can request / query / complaint to SBI Card. Here your interaction or mail referred to with a unique Interaction ID. You will get this Unique interaction ID on your Mobile number.

Now Select EMail Us Option below SBI Card Holder

Now select Email US option shown below SBI Card Holder Option. Now you will be redirected to SBI Card website for Log in. You can log in to website via your Mobile Number, User ID & Password and Card Details. After Log in you will get complete options to register your complaint, query.

Customer can use weblink to directly write to SBI Card. The link is https://www.sbicard.com/en/webform/write-to-us.page

The customer need to enter their mobile number for OTP Verificaton. After verification, customer need to enter Full Name, Email ID, and received OTP. After this step they need to select category, Sub category. Then explain your query in details.

SBI Credit Card Nodal officer email id

The SBI credit card Nodal Officer email id is [email protected]. The Email for principal nodal officer is [email protected]. Click on mail id of SBI card nodal officer to send complaint mail. Even you can write letter to SBI Credit Card Nodal Officer at Nodal Officer, SBI Cards, PO Bag 28- GPO, New Delhi-110001.

Before sending mail to Nodal Officer and Principle Nodal offer, understand customer grievance policy. 
The Policy related important points shown below,

  • Always first approach to customer care executive to address your problem. Here you can Call SBI card Customer care, IVR system, Mail, SMS.
  • If a complaint received by any of the above channel are not resolved within the prescribed time frame or he/she is not satisfied with the resolution offered, he can approach Nodal officer appointed by SBI Cards through email/ letter.
  • In case customer is still not satisfied with the solution provided by Nodal, he or she can write to Customer Service Head with concerns at [email protected].

Conclusion

The customer need to mail SBI Credit Card Customer Care Email ID to register Complaint, Queries. The corporate card holder can mail SBI Card at [email protected]The customer can register complaint via SMS, Customer care executive, IVR System, Email ID, Letter and visiting walk in facility. If the customer still not satisfied with resolution then mail or write letter to Nodal officer 0f SBI card. The SBI credit card Nodal Officer email id is [email protected]